How can we help?
Get help with your account, shared plans, invitations, and expenses. Never send passwords, one-time codes, private keys, or payment-card details.
App support
Include your app version, device model, and a short description. Redact personal information from screenshots.
02Delete your account
Use You → Delete account in the app, or see the options if you cannot sign in.
03Privacy request
Ask about access, correction, deletion, or your data choices.
04Security report
Report a suspected vulnerability without including credentials or other people’s data.
Before you contact us
Check your connection and update Paktly. For an invitation, sign in with the invited email. For notifications, check both Paktly preferences and iOS Settings. Before retrying a slow expense request, check whether it was saved.
Recorded savings and settlements track money outside Paktly; they do not transfer funds. Support is not an emergency service.